DETERMINANTS AND ADOPTION OF POINT OF SALES OF SELECTED BUSINESS ORGANISATIONS
- Project Research
- 1-5 Chapters
- Abstract : Available
- Table of Content: Available
- Reference Style: APA
- Recommended for : Student Researchers
- NGN 5000
ABSTRACT
Nigerian payment systems are cash-driven because cash is the main mode of payments for several transactions. However, the Point of Sales (POS) Systems which is meant to encourage cashless economy as against the cash-centered operations is challenged with inadequate infrastructure such as network connectivity, lack of constant power supply systems, inadequate Internet, insufficient hardware and software needed to run POS, limited bandwidth for data passage, security issues, lack of trust, inadequate customer education and insufficient motivation to adopt POS. This study investigated determinants and adoption of Point of Sales of selected business organisations in the banking, Oil and Gas, retail and airline sectors of Lagos State.
The study adopted a cross-sectional survey research design. The population of the study consisted of individual SMEs who are users of POS in the selected sectors and business organisations in Lagos State with population figure of 11,663 and sample size of 2,059. The respondents were randomly sampled from the selected organisations where the data were collected. A validated questionnaire was used. A total of 2,059 copies of the questionnaire were administered, with a response rate of 77.1%. The Cronbach’s alpha coefficients for the constructs ranged from 0.719 to 0.810. The data were analysed using descriptive and inferential (Pearson Product Moment correlation and Regression) statistics.
The findings revealed that there was a significant relationship between availability of infrastructure and Adoption of POS (r=0.349; p < 0.01), POS security and Adoption of POS (r = .437; p < 0.01), Customer trust and Adoption of POS (r = 0.373; p < 0.01), Customer education and Adoption of POS (r = 0.477; p <0.01), and Customer Motivation and Adoption of POS (r = 0.399; p < 0.01), Model summary of the regression showed the effect of independent variable on adoption of POS. The value 0.733 (73.3%) obtained from R2 suggested that the variance obtained from the adoption of POS can be explained by the identified variables, which are availability of infrastructure, POS security, customer trust, customer education and customer motivation.
The study concluded that availability of infrastructure; POS security; customer trust; customer education and customer motivation had significant and positive relationship with adoption of POS in the selected business organisations who are SMEs in Lagos State Nigeria. The study thus recommended that stakeholders should ensure that infrastructure; POS security; Customer trust; Customer education; and Customer motivation are in place to enhance the adoption of POS in selected business organisations in Nigeria.
Related Project Materials
Development of a Network Performance Monitoring System for Federal University, Gashua, Yobe State
Background of the Study
Network performance monitoring is a vital aspect of network management, particularly in academic in...
An investigation of the role of community leaders in combating malnutrition in Ifo Local Government, Ogun State
Background of the study
Community leaders hold influential positions in shaping public opinion and mobili...
The role of forensic anthropology in the identification of victims of building collapse in Onitsha South Local Government Area, Anambra State
Background of the Study
Building collapses present unique challenges in victim identification, necessitating rapid and acc...
An Examination of the Role of Healthcare Providers in Preventing Substance Abuse Among Pregnant Women in Kogi State
Background of the Study
Healthcare providers play a crucial role in preventing substance abuse among pr...
The Impact of Work-Life Balance on Employee Job Satisfaction: A Study of Nestlé Nigeria in Yobe State
Background of the Study
Work-life balance (WLB) refers to the ability of employees to effectively manage their work respons...
The Effect of Political Education on Grassroots Development in Makurdi LGA, Benue State: A Case Study of Community-Based Organizations
Chapter One: Introduction
1.1 Background of the Study...
EFFECTS OF THE USE OF REWARD AND PUNISHMENT ON THE ACADEMIC PERFORMANCE OF PRIMARY SCHOOL PUPILS IN SOME SELECTED PRIMARY SCHOOL
ABSTRACT
This study is designed to investigate the effect of the use of reward and punishment in the ac...
An Appraisal of Income Inequality’s Effects on GDP Growth in Nigeria
Background of the Study
Income inequality has emerged as a critical issue in contemporary economic discourse, particularly...
A PRAGMATIC ANALYSIS OF FACEBOOK NAMES OF BENUE STATE UNIVERSITY STUDENTS
Background of the Study
Social media has transformed the landscape of communication, creating new avenues for personal e...
An examination of the influence of western education on traditional rites of passage in Ikom Local Government Area, Cross River State
Background of the Study
Traditional rites of passage in Ikom have long been celebrated as pivotal milestones that mark the transition fro...
